Support Overview

Have a question? Submit a ticket to one of our support departments:

Sales: sales@redstormhosting.com
Have a pre-sales question? Need more information on our hosting packages or domain registration services? Send our sales staff an email and they'll be more than happy to address your issue.

Support: support@redstormhosting.com
Even though we use the world's most popular user control panel (cPanel), we know that sometimes our customers still have questions. When you have a question about using our system (web hosting or domain registration), submit a ticket to our support team.

Billing: billing@redstormhosting.com
If you have an inquiry about our billing or invoicing system, please submit a ticket to our billing department.

Abuse: abuse@redstormhosting.com
Do you know of a Red Storm Hosting customer that is abusing our system, please let us know. Help us make the internet a better place.

 

For Our Current Customers

Support Portal
Red Storm Hosting's support portal is the main support area for our clients. It includes links to your client area along with several other support links to make sure you get the help you're seeking.

Knowledgebase
Our knowledgebase is a frequently updated database of help articles. Whenever we a support ticket that we feel other customers can benefit from, we post an article in the knowledgebase. Many frequently asked questions are solved here.

Tutorial Videos
We have a large collection of tutorial videos for those that prefer a more visual walkthrough of standard procedures.

Submit a Ticket
If you can't find your answer in any of our other support locations, feel free to submit a ticket to our support team. You may do so by going to our support portal and submitting one from there OR you can simply email us at one of the links at the top of this page.